All our soaps and candles are handcrafted in small batches using gentle, skin-friendly, and clean ingredients.

Absolutely. We use high-quality wax and non-toxic fragrances to ensure a clean, cozy burn.

Burn time varies by size and shape, but each candle is designed for a slow, even burn.

Yes—each item is lovingly handmade, so slight variations make every piece unique.

Currently only in Switzerland.

Because our candles and soaps are handmade and personal-care items, we cannot accept returns or exchanges once a product has been opened or used. This helps us ensure the highest level of hygiene and safety for all customers.

If your candle or soap arrives broken, melted, or damaged during shipping, please contact us within 48 hours with photos of the issue. We will gladly replace the item or provide store credit.

Orders can be cancelled within 2 hours of purchase as long as they have not yet been shipped.

Refunds are only issued for damaged items, incorrect orders, or issues caused on our end. We do not offer refunds for change of mind.

All ingredients are listed on each product page. Please review them carefully before purchasing. We are unable to offer refunds for allergic reactions, as everyone’s skin is different.

Yes, we offer beautiful gift wrapping options to make your presents extra special.

We accept credit cards, PayPal, Apple Pay, and Google Pay for your convenience.

We offer customization options for bulk orders and special occasions. Please contact us for more details.

Our soaps and candles are best used within one year of purchase to ensure optimal quality and fragrance.

Yes, we offer beautiful gift wrapping options to make your presents extra special.

Trim the wick to 1/4 inch before each burn, and keep the candle free of any foreign materials. Burn the candle until the wax pool reaches the edge to prevent tunneling.

Yes! Our soaps are made with nourishing oils and natural additives designed to be kind to most skin types.